Shipping your Dream Dress from The Ivory Rose to your home
We realize how excited you must be to receive your dream wedding dress and or one of our occasion wear gowns! So we always do our very best to ship our items out within 2 days of your order, once your payment has cleared.
We ship all of our gowns through a Courier Service. All of our gown shipments are sent fully insured and with signature required to insure that your gown arrives safely to your location. Delivery within Ireland is 2-5 days. Delivery to the UK is 3-5 days. Delivery to EU countries is 3-7 days and the rest of Europe 5-10 days. Our shipping rates include postage, full insurance, signature required (for gowns and select packages), and a small handling fee for packaging supplies. Most of our smaller items (accessories), such as headpieces, veils, etc. will be shipped by An Post.
Shipping outside the EU
We do not include import duties, taxes, and charges in the item price or in our shipping charges. These charges are the buyer’s responsibility. Please check with your country’s customs office to determine what these additional costs will be prior to making your purchase. These charges are normally collected by the shipping company or when you pick the item up. We do not ship our goods with values marked below their value or mark items as “gifts”, such behaviour is prohibited by International government regulations. Delivery time frames are only estimates.The Ivory Rose can't guarantee delivery time frames, since there could be possible delivery and custom delays beyond our control.
Please know that we are always happy to answer any questions that you may have about shipping your wedding dress or other item. Please feel free to contact us by email at firstname.lastname@example.org and we will be glad to help.